(4.5 / 5)2286+ Ratings

Members Only Reviews

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Overall Rating

4.5
2 Reviews
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  • 467%
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About Members Only

MembersOnly.com is a clothing brand that gained popularity in the 1980s with its iconic line of jackets. The brand has evolved into a lifestyle brand, expanding its product offerings to include not only jackets but also footwear, goggles, sleepwear, and face masks. The company's goal is to broaden its apparel and accessory offerings and increase its distribution both domestically and internationally. Members Only is also known for its co-branding efforts, such as the collaboration with Nickelodeon. The brand plans to open retail stores nationally as part of its strategy and is focused on growing its presence through a strong internet presence, social media, and other marketing methods. Customer service can be reached via email, as the company currently does not have a customer service telephone number.

Members Only Pros & Cons

Pros of membersonly.com:

  • High Customer Satisfaction: Members Only has an overall score of 4.3 out of 5 stars based on 66 reviews, indicating high customer satisfaction.
  • Mid-Range Performance: The brand is considered mid-range in its category, performing well compared to competitors like SHEIN, Old Navy, and Fashion Nova.
  • Exclusive Features: Offers exclusive content, loyalty programs, community engagement, and personalized experiences for members.
  • Discounts and Offers: Provides various discounts and offers, including free 2nd-day air shipping for orders over $75 and same-day shipping for orders received by 2 p.m. EST.
  • Payment Convenience: Accepts multiple payment methods, including Visa, MasterCard, American Express, and Discover.
  • Customer Loyalty: Increases customer loyalty through the sense of community and investment users make in the site.

Cons of membersonly.com:

  • Limited Information on Specific Features: The detailed pros and cons section in the review does not provide specific information on fair trade products, products made in the USA, cruelty-free products, and eco-friendly materials.
  • Customer Reviews: Some customer reviews indicate a need for improvement in certain areas, though overall satisfaction is high.

For more detailed information, you can refer to the full review on Knoji or membersonly.com.

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Members Only Customer Reviews (2)

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Ethan Bellingshausen
Ethan Bellingshausen
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Feb 13, 2023
George Mossman
George Mossman
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Feb 11, 2023

Members Only Customer’s Q&A

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Members Only Features and Benefits

Key Features and Benefits of membersonly.com:

  1. Exclusive Content: Access to members-only articles, videos, and resources.
  2. Loyalty Program: Earn points, get exclusive offers, and special shopping event invites.
  3. Community Engagement: Connect with like-minded individuals through forums and discussion boards.
  4. Event Access: Priority or exclusive access to events, webinars, and workshops.
  5. Personalized Experience: Tailored content and recommendations based on member preferences.
  6. Discounts and Offers: Special discounts and offers available only to members.
  7. Brand Authority: Establishes brand authority by creating a sense of exclusivity.
  8. Recurring Revenue: Generates recurring revenue through membership fees.
  9. Customer Loyalty: Increases customer loyalty due to the investment users make in the site and the sense of community it provides.
  10. Privacy and Security: Ensures data privacy and security for members' personal information.

Members Only Pricing

Members Only jackets on membersonly.com are priced as follows:

  • Regular Price: $54.00
  • Sale Price: $40.00 (66% off).

About Membersonly.com Payment Method?

Membersonly.com accepts a variety of payment methods for customer convenience. Customers can use Visa, MasterCard, American Express, and Discover cards to complete their purchases. The website ensures that the credit card is not charged until the ordered product is shipped. For any queries related to orders or payments, customers are encouraged to reach out to the customer service team via email.

Members Only FAQs

FAQ

Members Only Alternatives

Top 10 alternatives to membersonly.com:

  1. Neon CRM: Offers built-in event & volunteer management, donor communications, and automated receipting.
  2. Memberpress: A WordPress Membership Plugin that integrates fully with existing WordPress websites.
  3. ClubExpress: Provides associations with an Internet platform to manage both front-office and back-office operations.
  4. iMIS: A cloud-based and mobile-ready non-profit management solution with options for membership, fundraising, events, and more.
  5. Glue Up: An all-in-one CRM platform that helps build and grow communities through events, memberships, and other digital tools.
  6. Forj: A community-driven software platform that combines online communities with advanced learning management.
  7. Novi AMS: Association Management Software for organizations using QuickBooks.
  8. GrowthZone: Offers membership management, event management, and marketing automation.
  9. NetSuite: A cloud ERP solution providing a suite of applications from accounting to inventory management.
  10. Givebutter: A fundraising software that is simple to set up and attracts more recurring donors.
FAQ

What payment methods does Members Only accept?

They accept Visa, MasterCard, American Express, and Discover.
FAQ

What are the shipping options?

They offer free ground shipping through UPS or USPS on all domestic USA orders over $50. International shipping are rated via a UPS live shipping rate calculator.
FAQ

How are taxes and duties charged?

Taxes and duties are charged based on location.
FAQ

How long does it take to receive an order?

Orders take 2-5 business days to process and you will receive your merchandise within 3-14 business days.
FAQ

What is the return policy?

What is the return policy? They offer a 30-day return and a 45-day exchange option. Items being returned should be in saleable condition, unworn, and with hand tags intact. Embroidered items and final sale items cannot be returned or exchanged.
FAQ

Does Members Only provide return shipping labels?

They only provide return shipping labels if their warehouse sends the incorrect item.
FAQ

When will I receive my refund?

After Members Only's warehouse receives your return, they will refund your payment within 7 business days. Shipping charges paid are non-refundable.
FAQ

About Membersonly.com Popular Products and Services?

Membersonly.com is renowned for its iconic jackets, which are the cornerstone of its product line. The Classic Iconic Racer Jacket is a staple, available in a variety of colors like orange, yellow, purple, and more. The Lambskin Iconic Jacket and the Soft Suede Iconic Jacket are also popular, offering a luxurious touch to the classic design. For those seeking a unique twist, the brand offers co-branded items with themes like Looney Tunes and SpongeBob, evident in products like the Looney Tunes Denim Trucker Jacket and the SpongeBob Full Zip Jacket. The collection extends to oversized jackets and windbreakers, catering to different styles and preferences. The focus on outerwear is clear, with a range of options that blend classic styles with modern trends.

FAQ

Membersonly.com Return Policy?

Membersonly.com offers a 30-day return and a 45-day exchange policy. Products should be in saleable condition, unworn, and with hangtags intact. Returns or exchanges are not accepted for items that have been worn, washed, or are marked as ‘Final Sale’. The company does not provide return shipping labels unless the incorrect item was sent. For defective items, customers are advised to email a picture of the defect. Refunds are processed within 7 to 10 business days after the return is received. As for shipping, free shipping is provided on all domestic USA orders over $50, excluding Hawaii, Alaska, and Puerto Rico. International shipping rates are determined via a UPS live shipping rate calculator, and local customs fees are not included in the shipping charge.

FAQ

What are some popular Members Only jacket styles?

Some of the popular Members Only jacket styles include the Classic Iconic Racer Jacket, which is known for its distinctive design and variety of colors. The Lambskin Iconic Jacket and the Soft Suede Iconic Jacket offer a luxurious feel. For those interested in unique designs, there are co-branded jackets with themes from popular culture, such as the Looney Tunes Denim Trucker Jacket and the SpongeBob Full Zip Jacket. The brand also features oversized jackets and windbreakers, catering to a range of styles and preferences. The focus remains on outerwear, with options that blend classic looks with contemporary fashion trends.

FAQ

What are the price ranges for Members Only jackets?

The price ranges for Members Only jackets vary depending on the style and material. For the classic Iconic Racer jackets, prices are generally around $98.00. There are also options like the Iconic Racer Quilted Lining Jacket priced at $128.00, and the Soft Suede Iconic Jacket, which can be found on sale from $178.00 to $198.00, down from the original price of $348.00. The Lambskin Iconic Jacket is another premium option, with prices starting at $291.00, discounted from $388.00. Additionally, there are various jackets on final sale, such as the Heavy Snorkel Jacket and the MO Puffer Jacket, with prices as low as $38.00. It's worth noting that these prices are subject to change and may vary based on promotions or discounts offered by the retailer.

FAQ

Are there any Members Only accessories available?

Members Only offers a variety of accessories, including protective goggles and premium leather bags. The Unisex Bluelight Protective Goggles are priced at $39.00, while the Tablet and Laptop Cases made of genuine leather are available on final sale for $29.00, down from their original price of $50.00. These accessories are designed to complement the classic Members Only style, providing both function and fashion.

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